BeHeard is now Gather.

    Platform

    One platform. Every research question your team faces.

    Gather orchestrates the entire research lifecycle, from business problem to board-ready insight, through a single AI-native engine. No agencies. No six-week timelines. No stitching tools together.

    Whether your team has never run a research study or has a dedicated insights function, Gather meets you where you are. Marketing teams without research expertise can launch studies in minutes. Teams with data scientists and research ops can go deeper with advanced configuration, custom methodologies, and raw data access. The platform democratizes research without dumbing it down.

    The AI Orchestration Engine

    Gather doesn't assist
    your research. It runs it.

    Give Gather a business problem. Its AI agent engine selects the methodology, designs the discussion guide, recruits the audience, conducts intelligent interviews at scale, processes the data, and delivers polished outputs, with your team in the loop at every checkpoint.

    Four agents. One seamless workflow.

    Planning Agent

    Takes your business problem and turns it into a research-ready study. Selects methodology, builds the discussion guide, prepares stimuli for concept or messaging tests. No research expertise required from your team.

    Interview Agent

    Conducts AI-led interviews over both voice and text, capturing quant and qual in every conversation. Adapts questions in real time, probes deeper on interesting threads, and maintains natural conversational flow across every channel: web, SMS, on your website, in-app, and in-store for physical locations and location-based businesses. Respondents forget they're talking to AI.

    Processing Agent

    Cleans, codes, and structures every response automatically. Strips PII, scores quality, and flags low-effort responses so your dataset is analysis-ready from the start.

    Analysis Agent

    Extracts themes, runs segment comparisons, generates reports, and powers a natural-language data analyst. Ask anything about your data in plain English. Get answers, not pivot tables.

    AI-Led Interviews

    500-person statistical confidence. 1:1 interview depth. Same study.

    Surveys force you to choose between depth and scale. Gather eliminates the tradeoff. Every interview captures structured quantitative data and rich qualitative context simultaneously, through both voice and text modalities.

    Channels

    Web · SMS · Website embed · In-app · In-store

    Modalities

    Voice · Text

    What makes the interviews different:

    • Adaptive questioning that follows the respondent's thread
    • Quant metrics captured inline, no separate survey needed
    • Natural probing logic that surfaces the "why" behind every answer
    • Voice and text options that match the context: voice for depth, text for convenience, both for scale
    • Respondents engage longer and share more than with any form
    Reach Any Audience

    B2B decision-makers. Gen Z consumers. Lapsed subscribers. Your exact ICP.

    Getting the right people into your research is the difference between data and insight. Gather gives you three ways to reach your audience, each designed to maximize response rates, deepen engagement, and drive confidence in every decision.

    Market Research

    Gather integrates with multiple leading research panels, giving you access to over 50 million respondents globally. Whether you need niche B2B audiences or broad B2C demographics, Gather recruits, screens, and manages quotas automatically. No panel management. No vendor coordination. Just the audience you need, ready in minutes.

    Customer Research

    Already know who you want to talk to? Upload a CSV, connect your customer database, or sync your CRM. Gather lets you query your customer data to find the right segments without writing SQL or being a database expert. Filter by purchase history, plan tier, churn risk, NPS score, or any custom attribute, and launch research against exactly the right cohort.

    Trigger-Based Research

    Connect Gather to your CRM, POS, or CDP and trigger research conversations automatically based on real-time events. A customer churns, a deal closes-lost, a subscription downgrades, a first purchase completes. Gather reaches out with a contextual, well-timed conversation that captures insight at the moment it matters most.

    Why This Matters

    Most research suffers from low response rates and shallow answers because it reaches the wrong people at the wrong time through the wrong channel. Gather solves all three. By matching the right audience with the right moment and the right modality, Gather consistently drives higher response rates, deeper insights from more people, and significantly more confidence in the decisions your team makes.

    Research Across the Full Funnel

    One platform that covers every stage of the marketing funnel.

     

    01

    Awareness

    Brand health tracking · Aided and unaided recall · Category perception · Share of voice

    02

    Interest

    Messaging and positioning tests · Content preference studies · Ad creative testing · Tagline validation

    03

    Consideration

    Competitive intelligence · Vertical-specific research · Segmentation · Buyer persona development

    04

    Decision

    Packaging and pricing sensitivity · Willingness to pay · Purchase criteria analysis · Feature prioritization

    05

    CX & Advocacy

    Right now, your customers are getting hit from every direction. Marketing sends an NPS survey. CS follows up with a CSAT ask. A product email requests a review. Three teams, three tools, three interruptions. Customers tune out. Response rates drop. And nobody gets the full picture.

    Gather replaces all of it with one intelligent conversation. A single interaction that captures NPS, CSAT, and review sentiment together, adapting in real time based on how the customer is feeling. If the customer is happy, Gather asks for advocacy. If the customer is frustrated, Gather takes action immediately.

    One conversation. Every CX signal. Automatic resolution or escalation.

    Outputs That Move the Business

    Gather doesn't deliver raw data. It delivers the artifacts your team actually needs.

    Exec Reports

    Branded, board-ready reports generated automatically from every study.

    Brand Health Dashboards

    Track awareness, recall, sentiment, and competitive positioning continuously.

    Personas & Segments

    Data-driven buyer profiles built from real conversations.

    Thought Leadership Content

    Research findings transformed into publishable content.

    Quant Analysis

    Cross-tabs, significance testing, segment comparisons, and trend analysis.

    Chat With Your Data

    Ask anything about your research in plain English.

    Security & Compliance

    Built for Enterprise

    SOC 2 Type II

    Audited security controls.

    SSO & RBAC

    SSO & role-based access.

    Encryption

    Data encryption at rest and in transit.

    Data Retention

    Custom data retention policies.

    Customer Success

    Dedicated Customer Success.

    Human Expertise

    AI orchestrates.
    Humans ensure excellence.

    Gather's Customer Success team brings 10+ years across market research, brand strategy, and consumer insights. They're research partners embedded in every project.

    Your team gets the speed of AI with the rigor of a world-class research firm.

    Get Started

    Your next insight is one conversation away.

    See how Gather can transform the way your team makes decisions.