The B2C Buyer Experience Report 2026
How consumers experience AI, where they still want a human, and what earns their next purchase.
THE GATHER LIBRARY
See what happens when brands get closer to their customers. Explore original research, published customer work, and intelligence you can put to use.
Explore the libraryEXPLORE THE WORK
21 resources
Customer publications link to the original source.How consumers experience AI, where they still want a human, and what earns their next purchase.
What IT decision-makers are actually doing about VMware, and what is keeping migration plans from becoming reality.
Marketing leaders are spending on AI search. This research asks what they can prove, and where original research fits.
The 2026 Embedded Protection Report explores the distance between what consumers want and how protection is delivered.
What marketing teams buy, where agencies slow them down, and how expert review changes trust in AI work.
Two studies examine the gap between feeling secure and knowing who is in the building.
Trade flows, supply chain vulnerabilities, and expert perspectives on the next chapter of North American trade.
What investors really think about AI in cybersecurity, and how they evaluate the opportunity.
Lessons from marketers moving to a more mobile-centric messaging strategy, including the channels that are working.
Board scrutiny, measurement gaps, and the changing role of AI in proving marketing’s contribution.
Where ITAR audit readiness breaks down, and why producing visitor records remains a challenge.
How fragmented systems and manual workflows create gaps between compliance confidence and audit readiness.
Network device risk, vendor trust, and an interactive assessment of where your organization stands.
An interactive benchmark showing how lean security teams operate and how your team compares.
Explore Fortinet’s research report on connected buildings.
Why the demand for original customer evidence is outpacing the way teams traditionally collect it.
Explore awareness, competitive positioning, brand perception, and segment views in an interactive report.
See how a consumer brand can explore the funnel, regional differences, and drivers of preference.
An example of a branded report connecting market perception, competitive position, and customer sentiment.
Explore a searchable research library with filters for studies, questions, and sentiment.
An example of exploring open-ended consumer reactions by question, age, and visit frequency.
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