Industries · Food and beverage

The shelf decision takes about three seconds.

Flavor, format, pack, price, and whether it looks like it is for them. Most of that is decided before anyone reads your claim. We interview real category buyers about all of it, and keep the model current as taste moves.

What it costs to guess
The expensive decisions are the unresearched ones.

Three places food and beverage teams routinely spend real money on an assumption.

Concepts

New products launched on internal taste

Everyone in the room liked it. Nobody in the room is your shopper.

We test concepts, flavors, and formats with real category buyers
Pack and price

Price pack architecture set by margin math

Margin tells you what you need. It does not tell you what they will accept.

We run price sensitivity and pack trade-off studies
Claims

On-pack claims that legal approved and nobody tested

The claim you are proudest of is often the one shoppers skip.

We test on-pack claims and hierarchy before you print
Across the customer lifecycle
Every stage has a question worth answering.

The same loop, applied to the food and beverage lifecycle. Each answer updates the model, so the next stage starts smarter.

AwarenessDo they know the brand?
The question

"Would a shopper recognize us on a crowded shelf?"

What we run

Brand health tracking on recognition and category associations.

ConsiderationWhat is the real repertoire?
The question

"Which brands are genuinely in their rotation, and where do we sit?"

What we run

Repertoire and consideration research with real category buyers.

EvaluationWhich concept wins?
The question

"Of these flavors and formats, which earns a trial?"

What we run

Monadic concept testing on flavor, format, and pack, ranked with reasons.

ConversionWhat justifies the price?
The question

"What makes someone pay more than private label for this?"

What we run

Price sensitivity and trade-off research at the shelf decision.

RetentionDo they repeat?
The question

"Was the first purchase a trial or the start of a habit?"

What we run

Repeat-purchase and CX research with trialists and lapsed buyers.

AdvocacyDo they share it?
The question

"Who tells someone else about this product, and what do they say?"

What we run

Advocacy research on what earns the recommendation.

What you end up with
A food and beverage customer model no competitor can buy.

Every study above feeds one model. After a few waves it is the most complete view of your market anyone has, and it is yours.

Messaging housev31
Category positioningv18
Buyer personas and committeev24
Competitive framingv22
Brand healthw12
Verbatim library2.4k
It compounds: each study sharpens the personas, which sharpen the competitive work, which sharpens the messaging. Nothing gets thrown away.

This is the part worth your attention. A study answers one question and expires. A model answers the next question too, and the one after that, and it gets more accurate every time your team uses it.

Ask it anything, in SlackQuery it as digital twinsBrief new hires with itWire it into your stackEvery claim traceable to a verbatim

Version numbers shown are illustrative.

What it sounds like
Real buyer language, not a summary of it.
"The flavor was fine. The pack made it look like a kids' product and I am not buying that at work."
Category buyer, 41 · illustrative
"I bought it once for the novelty. Nothing brought me back."
Trialist · illustrative

Quotes are illustrative until your first wave completes.

Other markets
FintechCybersecuritySaaSAIConsumerRetail

See your market, in your buyers' words.

Bring one question your team has been arguing about. We will field it to real buyers in your category and show you the readout, plus the model it updates.