BeHeard is now Gather.
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    BeHeard is now Gather

    · Mayank

    BeHeard is now Gather.

    Same team. Same platform. Same technology you've been using.
    Nothing breaks, nothing changes about your account or how you work with us.

    Why the new name?

    When we started BeHeard, we built a better way to run customer research—replacing static surveys with AI-led conversations. That worked well, and it's still core to what we do.

    But we've grown into something bigger.

    We're not just a research tool anymore. We're building continuous customer intelligence—AI that doesn't just collect insights when you ask for them, but proactively surfaces what you need to know, when you need to know it.

    “BeHeard” was a great name for where we started, but it spoke more to the consumer side—the idea of giving customers a voice. What we've become is something built for the enterprise: a system that gathers signal from noise and delivers answers you can act on.

    The name needed to reflect that.

    A few quick things:

    • Your login and everything in your account works exactly the same

    • Our domain is now gatherhq.com (old links still redirect)

    • Your point of contact on our team hasn't changed

    What we shipped this week

    To show you what “continuous intelligence” looks like in practice, here’s what just went live:

    🎙 Run Voice Interviews

    Your conversational surveys now support voice, not just text. Participants can speak their responses naturally, giving you richer, more authentic feedback without the friction of typing.

    Your win:

    • Higher completion rates

    • More detailed responses

    • Natural conversation that feels less like a survey

    🔗 Track URL Parameters

    Pass parameters directly in your survey links to know exactly who’s responding. Send an email through MailChimp, they click to take your Gather survey, and we automatically capture who they are through the URL.

    Your win:

    • Connect responses to specific customers

    • Better attribution

    • No more anonymous feedback when you need to know who said what

    📊 Smarter CSV Exports

    We’ve improved how you export your data—cleaner formatting, better organization, and more control over what you’re pulling.

    Your win:

    • Easier analysis

    • Faster reporting

    • Get your data the way you need it

    What’s coming: Faster product velocity

    We’re moving to an AI-led development process—which means we can ship capabilities faster and respond to what you need in real-time.

    Here’s what that unlocks in the coming weeks:

    💬 Research from Slack

    Run surveys and studies right from your team’s collaboration environment, without switching tools.

    🤖 AI-Agent Integration

    Other AI agents will be able to trigger research through Gather, including synthetic data capabilities for rapid testing.

    Our CS team still reviews everything before it goes live, but this new approach means we can build what you need at the speed you need it.

    The bottom line

    The rebrand to Gather reflects where we’re headed—proactive intelligence, not just reactive research.

    These updates are the first steps in that direction.